Letting Agents
Let’s look at the referencing process
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Why do you carry out tenant referencing?
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What features are important to you in a reference?
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What types of check do you expect to be completed ?
Answer these questions and you’ll know what type of company to use and what to look out for.
Our customers have told us they want to ensure the tenants can afford the rent, the checks are thorough yet speedy, they want clear and concise reports and peace of mind for themselves and most importantly their Landlords and their property.
We agree.
We will work with you to help the right tenant get the right property with the least amount of hassle and at a price that’s affordable.
To find out more about our Referencing options or to Register to use our services please contact: [email protected] and our team will be in touch.
What is a real tenant reference?
Tier 1 – Credit check
A credit check highlighting any adverse credit such as CCJs or IVAs. This gives an indication as to whether the applicant has been consistent in paying their bills and debts reliably and on time.
But what else?
Our Tier 1 reference also includes checks on :
- Undisclosed addresses – any addresses that the applicant has resided at but failed to tell us about. This check can uncover any adverse credit that they may not have been upfront about and is an indication of the applicant’s honesty and integrity
- Voters roll – confirming if the applicant lives where they say they do
- Application consistency cross-check – alerts us if the tenant has submitted multiple applications
We confirm ALL of the above information as part of our Tier 1 reference – and you’ll receive an instant report.
Tier 2 - Credit check PLUS Financial and landlord references
Credit and address history can tell you a lot about a person – but it doesn’t actually tell you if the tenant can afford the rent for the duration of the tenancy.
There are platforms out there that will try to automate this for you. That’s not how we do things, we believe that the human touch can’t be beaten – after all, no two tenants are the same.
Our highly trained Referencing Team do things that a computer can’t, such as:
- Pick up the phone and chase referees, we’ll also complete the references there and then whilst on the phone.
- Verify that the employer’s details provided are for a genuine company.
- Check email address and phone numbers are really for the employer.
- Our staff follow an in-depth, multi-point checklist to identify potential fraud, protecting you from being caught out by scams. Our team analyze every document that passes through our system.
- We look at the full picture, including tax returns for self-employed applicants, pension award letters, benefits and Universal Credit, child maintenance, savings and a whole host of other income sources.
We aren’t just about Tenant Referencing though – letmojo can offer you access to a wide range of products and services specifically designed for the lettings market
rent guarantee
We can never predict the future and if you’ve ever had a tenant stop paying rent, then you will know the stress this places you under as a landlord.
With the new Renters Bill of Rights being introduced, it means notice periods are likely to increase, which could lead to ever-longer court delays, increasing the stresses on a landlord’s finances from a non-paying tenant.
When you consider all of the above, there has never been a more important time to consider Rent Guarantee Insurance for your Landlords.
We’ve now made it even easier to purchase Rent Guarantee Insurance from our partners Alan Boswell and get peace of mind when renting out your properties.
Their rent guarantee insurance policy also comes with legal expenses as standard, so not only do can get rent protection in the event of a tenant defaulting, but you are also covered for any legal expenses you may face, such as the costs for evicting a tenant.
- Cover up to £2,500 in rental income per month (Higher rental cover available if needed)
- Up to 15 months’ rental cover
- Up to 3 months rental cover following eviction at 75% of monthly rent
- Full landlord legal expenses up to £100,000 (including eviction costs)
- Access to online health and safety documents
- All tenant types considered
At the end of our referencing process, our software will tell you if the reference could be eligible for you to purchase a Rent Guarantee policy.
Then, all you have to do is click the link to go through to the Alan Boswell website where you can set the policy up there and then.
For more info or for a demo on how easy it is to purchase, call our sales team on 01626 912321 or email [email protected]
right to rent checks
On 1st February 2016, Right to Rent legislation came into effect in England, meaning that all landlords or their appointed letting agent have the legal responsibility to check that their tenants have the right to reside in the UK.
This legislation falls under the Immigration Act 2016 and under the Act, it’s now a criminal offence to neglect these responsibilities. Most importantly you need to be able to evidence that you carry out these checks for ALL tenancies.
From July 1st 2021, if someone is an EEA, EU, or Swiss national, you will need to see proof of their UK immigration status (settled or pre-settled) rather than their national identification.
You can either check a tenant’s original acceptable documents which allow them to live in the UK, or a ‘sharecode’ which can be entered onto the Government’s website at https://www.gov.uk/view-right-to-rent along with the person’s date of birth.
This online service is suitable if your tenant:
- Has a biometric residence card or permit
- Has settled or pre-settled status
- Applied for a visa and used the ‘UK Immigration: ID Check’ app to scan their identity document on their phone
- You cannot insist a tenant use this service or refuse to rent to them if they want to prove their right to rent by showing you their documents instead.
For British tenants, or for those coming from outside the EEA – you can continue to check these in the same way.
Letmojo can help you reduce the administrative burden for Right to Rent checks and provide a one stop solution to ensure you have completed the correct checks, validated the documents you have been provided and give you a secure data store for all of your checks in one straightforward system.
Our Right to Rent solution will give you:
🗸 Biometric ID check included to confirm the identity of the tenant
🗸 Easy to complete online applications with clear instructions
🗸 Right to Rent confirmation included on the Final Report
🗸 Approved IDVT provider, meaning some checks (British / Irish current passport holders) can be completed remotely by ourselves
🗸 Collection of Share Codes where relevant
To find out how easy it is to add Right to Rent checks to your reference contact: [email protected] or call us on 01626 912321
enhanced id verification
To give you complete peace of mind we can provide you with our Enhanced ID Verification.
We take the next step in ensuring that you are protected from identity fraud by using state of the art facial biometric scanning technology combined with Artificial Intelligence (AI) to confirm your tenant’s Identity.
All documents including Driving Licenses, passports and ID cards will have MRZ codes checked for correct formats and Visa documents will be certified as being valid.
We ensure that when completing Right to Rent checks your tenants ID is validated and you can have peace of mind against an ever-increasing fraudulent world.
To benefit from our Enhanced ID checking service or to have a demo on how it works for you or your tenants, contact: [email protected] or call us on 01626 912321.
To benefit from our Enhanced ID checking service contact: [email protected] or call us on 01626 912321.
VOID & Utility Management
Simple to use…
Each time a tenant moves out or into a property under your management, just let us know via the online portal and we’ll take care of the rest.
We’ll use the information you give us to register the change of tenancy updates with the electric supplier, gas supplier, local council and the water board.
We also switch and set up the energy to your fully managed properties, with the added benefit of earning you a great commission for each switch that is successful.
Designed to help…
Letmojo recognise that in a post Covid world, businesses need to maximise their income and reduce their costs to remain competitive.
If you want to reduce your admin time, keep records all in one place and generate some much needed income we can help.
Our Void and Utilities management portal is simple to use and will allow you a state-of-the-art Void and Utilities Management Service meaning you can manage change of tenancy notifications to councils, water and energy suppliers all in one place and at the touch of a button.
To earn healthy commission and to start saving time contact: [email protected] and our team will be in touch.
Looking for more information on our services?
Please get in touch with on 01626 912321
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